Shipping Policy
We provide worldwide delivery through premier global carriers including UPS, DHL, TNT, and FedEx. Please note that transit times may vary based on the shipping destination and the efficiency of local postal services. Generally, orders arrive within 5 to 30 business days after leaving our facility. The final delivery timeframe depends on the carrier standards and the shipping method selected at checkout. Estimated times and costs for various regions are outlined below.
| Shipping Destination | Shipping Method | Estimated Transit Time | Starting Shipping Cost |
|---|---|---|---|
| Europe | Expedited Shipping | 5 - 7 Business Days | From $28.00 |
| Standard Shipping | 9 - 15 Business Days | From $15.00 | |
| USA & Canada | Expedited Shipping | 5 - 7 Business Days | From $25.00 |
| Standard Shipping | 8 - 12 Business Days | From $12.00 | |
| Other North American Countries | Expedited Shipping | 6- 10 Business Days | From $27.00 |
| Standard Shipping | 12 - 18 Business Days | From $14.00 | |
| South America | Expedited Shipping | 8 - 10 Business Days | From $32.00 |
| Standard Shipping | 12 - 22 Business Days | From $19.00 | |
| Australia | Expedited Shipping | 5 - 9 Business Days | From $27.00 |
| Standard Shipping | 10 - 15 Business Days | From $16.00 | |
| Other Oceania Countries | Expedited Shipping | 8- 10 Business Days | From $27.00 |
| Standard Shipping | 12 - 15 Business Days | From $19.00 | |
| Africa | Expedited Shipping | 8 - 10 Business Days | From $28.00 |
| Standard Shipping | 12 - 15 Business Days | From $16.00 | |
| Island Nations | Expedited Shipping | 12 - 15 Business Days | From $29.00 |
| Standard Shipping | 15 - 30 Business Days | From $18.00 |
Shipping Fees
Our shipping fees are calculated based on the total weight of your order and the destination country.
Before shipment, abcdress processes every order through a rigorous quality control check. Therefore, your total waiting time consists of both processing and transit time.
Estimated Delivery Timeline
If your order includes multiple items, they will be bundled and shipped together once all items are ready.
Tailoring times vary by product category and design complexity. Please refer to the table below for detailed estimates:
| Product Category | Tailoring / Processing Time |
|---|---|
| Wedding Dresses | 10 - 15 Business Days |
| Bridesmaid Dresses | 6 - 10 Business Days |
| Prom Dresses | 10 - 15 Business Days |
| Special Occasion Dresses | 10 - 15 Business Days |
| Mother of the Bride Dresses | 8 - 10 Business Days |
| Accessories | 4 - 6 Business Days |
| Shoes | 8 - 10 Business Days |
| Fabric Swatches | 3 - 5 Business Days |
We begin processing your order and instructing our tailors within 24 hours of purchase. If you need to cancel, please do so within this 24-hour window. Cancellations made after 24 hours will incur a fee as materials will have already been cut. For more details, please view our Cancellation Policy.
Customs, Duties, and Taxes
The total amount you pay at checkout includes only the item cost and shipping. We do not add VAT or any hidden fees. However, please be aware that your order may be subject to import duties, taxes, or customs clearance fees upon arrival in your destination country.
Because customs policies and tax-free thresholds vary widely internationally, we cannot estimate these additional costs. All local customs charges and taxes are the sole responsibility of the recipient. We strongly recommend checking with your local customs office before placing an order so you know what to expect.
Still have questions?
We are here to help! Choose one of the following ways to get in touch with our team.
Live Chat
Our online support team is available to provide assistance with your inquiries.
Email Support
Send us an email anytime. We typically respond to all inquiries within 24 hours.
Call Us
Need immediate assistance? Feel free to give us a call regarding your order.